Ahmed Brothers commits to providing quality services, and convenience to customers. If you are not satisfied with the product you purchased, we may assist you with an exchange, return, or refund.
Ahmed Brothers is famous for its top quality and wants you to be 100% satisfied with its products. Electronics Store assures you that you’ll always receive the item that you ordered. Ahmed Brothers offers you a return or exchange facility only in case the product delivered to you is not what you wanted or is damaged. The return or refund policy for each product is available on our website https://ahmedbrothers.com.pk/
Refund/Exchange is valid under Certain Conditions
a) Delivery of an incorrect item.
b) The bought item is broken, or otherwise not working.
c) The purchased item needs to be replaced with a different brand.
d) The product is not delivered properly or some parts are missing.
We may suggest you claim for brand warranty directly to the original brand depending on the nature of the fault and the status of the applied warranty.
The process to Claim a Refund/Exchange
Let us Know
Firstly, let us know what the problem is with the product and why you want to replace it. You can contact us at the phone number given on the website. Our team will guide you through all the requirements of the return process.
Pack the product properly
Proper return of product is very important. Pack your product properly in the original packaging you received. All parts of the product should be packed and should not be used or damaged. The original sticker should be on the product and return your product with the original box.
Send to Us
Send your product back to Ahmed Brothers at the given address through TCS and stay in touch with our team. Soon after this, you will receive your actual product or your money back.
Note: Any item you purchase from Ahmed Brothers is exchangeable if it is still in its original packing, condition, and with all of its attachments.
