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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

If you have any concerns about a product matching its image, please don't hesitate to contact us before your purchase. We're happy to answer any questions and provide additional details to ensure you're completely satisfied with your order.

Our goal is your satisfaction! If there's ever an instance where the product you receive differs significantly from the image, we'll be happy to work with you on a Return or Exchange.

Where can I view my sales receipt?

We will send your receipt directly to your email address used at checkout. This email typically contains a link to your order details page where you can view and download a PDF copy of your receipt. If you're still having trouble finding your receipt, don't hesitate to CONTACT our customer service department. We'll be happy to help you locate it or send you a new copy.

How can I return an item?

The process to Claim a Refund or Exchange

Let us Know

Firstly, let us know what the problem is with the product and why you want to replace it. You can contact us at the phone number given on the website. Our team will guide you through all the requirements of the return process.

Pack the Product

Proper return of product is very important. Pack your product properly in the original packaging you received. All parts of the product should be packed and should not be used or damaged. The original sticker should be on the product and return your product with the original box.

Send to Us

Send your product back to Ahmed Brothers at the given address through TCS and stay in touch with our team. Soon after this, you will receive your actual product or your money back.

Note: Any item you purchase from Ahmed Brothers is exchangeable if it is still in its original packing, condition, and with all of its attachments.

Is there any official account where I can send the payment against my order?

MEEZAN BANK

Title: AHMED AND BROTHERS

Account No: 03210104232464

Where can I ship my order?

We deliver nationwide! Get your order safely delivered to your doorstep across Pakistan through Leopard Courier's secure services. If you're unsure, the seller is always the best resource for information on where they can ship. I hope this would answer your question!

For further information please CONTACT US